Network Management as a Service

Locate

The Locator Locate Screen enables you to locate the switch and slot/port that is directly connected to a user-specified end station. You can enter the end station's IP Address, Host Name, MAC Address, or Authenticated User ID to locate the switch and slot/port to which the end station is connected. Locator can perform a "Historical" search or a "Live" search. A "Historical" search is performed by searching a database of information that was previously established by polling network switches. A "Live" search, as its name implies, is performed by searching network switches in real time.

Locating a Switch

Select the type of search you want to perform from the Search by drop-down menu (IP Address/Host Name, Auth. User, MAC Address/Host Name) and the search criteria as described below. The search results are described below.

Search by - Select IP Address/Host Name, MAC Address, or Authenticated User ID from the drop-down list, then enter the search criteria.
Historical/Live Search - Click on the slider to select a Historical Search or a Live Search. If you are performing a Live search, select 1st Match Only to display only the first match found. (Note that OmniVista will stop searching after at least one match is found; however more than one match may be displayed.) As long as the network administrator has confidence in the consistency of the network's configuration, this result will be sufficient to locate the end station. If it is suspected that the first match may not be completely accurate, select All Matches to display all switches/slots/ports that meet the selected criteria.

Note: To locate a device in a Live Search, the device must be "Live" (active on the network within the last 5 minutes). "Live" is defined by the timeout defined by the switch (5 minutes). Also note that Live Search does not search for wired or wireless clients connected to Stellar APs. Stellar APs are not polled during a Live Search.

Search Results

When the search is complete, the search results are displayed in both the ARP Results Table and the Netforward Results Table. The ARP Results Table displays results matching the search criteria found in the ARP Table. The Netforward Table displays results matching the search criteria found in the Bridge Forwarding Tables.

When searching by IP address, the Netforward Results Table includes results for all client MAC addresses associated with an IP address in the ARP history. This is an effective method for finding duplicate IP addresses. The Timestamp in the Netforward Results table is the time the MAC address was reported in the Device (switch or AP) MAC address table. Since the Netforward Results Table displays MAC addresses associated at any time with the IP address, the current IP address for each MAC address may be different than the search IP address.

Note: You can use the "Freeze the first __ columns" feature to lock columns when you scroll right to view information. Enter the number of columns you want to freeze, and those columns will remain visible as you scroll right.

You can also perform certain actions on specific devices/ports in the Netforward Results Table. Select a row in the table and click on the Action button at the top of the table and select one of the following options:

Locate On Map - Launch the Topology application and display the selected device in Topology map view.
Quarantine Manager - Launch the Quarantine Manager application for the selected MAC address.
Port - Update the port status in the table, or enable/disable the selected port.
Show ClearPass Authentication - Launch the Authentication Records Screen in the Premium Services (BYOD) application for the selected MAC address. This option is only available if a ClearPass Server is configured and connectivity can be established.
Show Access Guardian Diagnostics - Launch the Diagnostics Screen in the Unified Profile application for the selected MAC address.

Note: If the device you are searching for is a switch and not an end station, a notification will appear and you can click on the Locate on Map button to launch the Topology application and display the selected device in Topology map view.

ARP Results Table

In the ARP Results Table, Locator reports information for the end station you are searching on. Note that if you make changes to a switch's VLAN configuration, or if you make hardware changes (such as replacing a board), the results in the Initial Lookup area may not be correct. Before using Locator, re-poll such switches using the Poll Screen. This will ensure that the ARP tables are populated with current information. The ARP Results Table fields are defined below.

When searching by IP address, the ARP Results Table provides information on only the IP address in the search query. When searching by MAC address, the ARP Results Table provides information on all IP addresses associated over time with the MAC address entered in the search query. This is helpful for tracking changes in the client device IP address over time, and in conjunction with the Netforward Results, can assist in the device location over time.

Client IP Address - The IP address of the end station. This field is only applicable for the ARP Results Table. The Netforward Results Table only supports Historical Locate with IP Address.
Device IP Address - The IP address of the device directly connected to the end station.
Device Name - The name of the device directly connected to the end station.
MAC Address - The MAC address of the end station connected to the device.
Timestamp - The date and time the device was located.
End Station Name - The DNS name of the end station device.
VPRN ID - The VPRN ID of the device directly connected to the end station, if applicable. If multiple VRFs are configured on the device, the VRF ID is displayed. If none are configured (and if the feature is not available on the device), the column will display "Default", indicating that the switch is operating as a single routing instance.

Netforward Results Table

In the Netforward Results Table, Locator reports all switches/slots/ports that meet both of the following criteria: the MAC address entered when searching by MAC address, or all MAC addresses associated with an IP address when searching by IP address was/were seen at the switch/slot/port, and the switch/slot/port is not connected to another switch device.

The Netforward Results Table fields are defined below. The table display will vary depending on the view option you choose - Location (default), Classification, Data Center, or Template, which is used to create custom views. If a ClearPass Server is configured and connected, a BYOD button will appear to enable you to view information on the ClearPass Server.

Location

MAC Address - The MAC address of the end station connected to the selected device.
Device IP Address - The IP address of the device connected to the end station.
Device DNS - The DNS Name of the device.
Device Name - The user-configured device name.
Slot/Port - The slot/port number on which the device was learned.
Port Alias - The user-configured alias for the slot/port (configured on the device through the CLI).
Port Speed - The port speed.
Port Admin Status - The port administrative status (Up/Down).
Port Operational Status - The administrative status of the port (Up/Down). A port is considered operational if the Admin Status is “Up” and the port is transmitting traffic.
Port Duplex Mode - The port duplex mode (half duplex, full duplex, or auto duplex).
SSID - The SSID of the device connected to the end station.
WLAN Service - The WLAN Service used by the device, if applicable.
Physical Location - The physical location of the device connected to the end station.
Timestamp - The time the information was gathered.

Classification

MAC Address - The MAC address of the end station connected to the selected device.
Auth User - The 802.1x Authenticated User associated with the device connected to the end station, if applicable.
UNP - The User Network Profile (UNP) that the device is associated with, if applicable.
ISID - The ISID associated with the device.
Classification Source - The Classification Policy by which the device was learned.

Data Center

MAC Address - The MAC address of the end station connected to the selected device.
Service ID- The Service ID associated with the device.
ISID - The ISID associated with the device.

Template

You can create an additional two (2) custom views by clicking on the Custom Template button, entering a Template Name, selecting the fields you want to display and clicking OK. You can also change the order of the fields when you are creating the template by dragging fields up or down in the list before clicking OK. The name of the new view will then be displayed in a button at the top of the Netforward Results Table, and can be used to view the selected fields. You can configure up to 2 new views. Creating an additional view will replace one of the previous views. Custom templates are associated with the current logged in user, so every user can have different custom templates. The available fields are defined below.

Client IP Address - The IP address of the end station. This field is only applicable for the ARP Results Table. The Netforward Results Table only supports Historical Locate with IP Address.
MAC Address - The MAC address of the end station connected to the device.
Device IP Address - The IP address of the device directly connected to the end station.
Time Stamp - The time the information was gathered.
Domain - The Layer 2 domain: VLAN, VPLS, SPB, EVB within the switches where the MAC is found.
Disposition - The port disposition (e.g., Bridging/Filtering).
VLAN ID- The VLAN associated with the port.
Slot/Port - The slot/port number on which the device connected to the end station was learned.
Port Alias - The user-configured alias for the slot/port (configured on the device through the CLI).
Port Admin Status - The administrative status of the port (Up/Down).
Port Speed - The port speed of the device connected to the end station.
Port Duplex Mode - The port duplex mode (half duplex, full duplex, or auto duplex).
End Station Name - The DNS name of the end station device.
Device DNS Name- The DNS Name of the device.
Device Name - The user-configured switch system name of the device connected to the end station.
Last Updated - The last time the information in the table was updated.
Auth User - The 802.1x Authenticated User associated with the device connected to the end station, if applicable.
VRF ID- The VRF ID of the device directly connected to the end station, if applicable. If multiple VRFs are configured on the device, the VRF ID is displayed. If none are configured (and if the feature is not available on the device), the column will display "Default", indicating that the switch is operating as a single routing instance.
UNP - The User Network Profile (UNP) that the device is associated with, if applicable.
Classification Source - The Classification Policy by which the device was learned.
Service ID - The Service ID associated with the device.
ISID - The ISID associated with the device.
Chassis - The chassis number for devices supporting the Virtual Chassis feature.

The fields below are only populated by devices authenticated through UPAM. Otherwise, the fields will be blank.

User Name - The authentication information on the user who has logged in.
MAC Vendor - The manufacturer of the network equipment based on the Organization Unique Identifier (OUI).
Category - The category of the device (e.g., Computer, Mobile, Tablet).
Family - The production vendor of the device (e.g., Alcatel-Lucent Enterprise, Apple, Microsoft)
CP End Station Name - The ClearPass End Station name.
Host Name - The port operational state (Up/Down).
Sponsor Name - The Guest User sponsor.
Visitor Name - The name of the Guest User.
Visitor Company - The company of the Guest User.
Expires At - The date and time when the Guest Account expires.
Certificate Valid From -The date and time when the Guest Account was created.
Certificate Valid Up To - The onboarding information of the date the certificate will expire.
User Type - The User Type authenticated through the device (e.g., Employee, Guest).
BYOD Server - The BYOD Server name.
BYOD Server Timestamp - The time of the last recorded authentication activity.
SSID - The SSID if the device.
WLAN Service - The WLAN Service used by the device.
Authentication Type - The authentication method used to authenticate the device (e.g., 802.1x, MAC)
Authentication Status - The authentication status of the device. Note that for wireless users connected to Stellar APs, the results show online devices only - that is those devices that pass authentication and are connected to the network. Therefore, the authentication status will always be "success" for wireless clients connected to Stellar APs. If a client passes MAC authentication but does not perform Captive Portal authentication, the client is still considered online with a limited role. Therefore, the authentication status for the client will still be success.
Physical Location - The physical location of the device.

BYOD

Available only if ClearPass Policy Manager (CPPM) is defined in the BYOD application and connectivity can be established.

User Type - The BYOD/ClearPass User Type authenticated through the device (e.g., Employee, Guest). You can also place the mouse over the user to view detailed ClearPass user information. BYOD is only supported on Alcatel-Lucent Enterprise Switches running AOS 6.4.6.R01 and later, AOS 6.6.5.R01 and later, AOS 7.3.4.R02 and later, and AOS 8.1.1.R01 and later. Note that the connection to the CPPM Server and Database must be configured properly in the Unified Access application to gather the necessary information for this field.
ClearPass Server - The ClearPass Server name.
IP Address - The IP address of the ClearPass Server.
User Name - CPPM endpoint authentication information on the user who has logged in.
Category - CPPM endpoint profiling information on the class of device (e.g., Computer, Smart Device, Access Points, VoIP Phone).
Family - CPPM endpoint profiling information on the device family (e.g., Windows, Apple, Alcatel, Unix).
CP End Station Name - CPPM endpoint profiling information on the device name (e.g., Windows Vista/7/2008, Apple iOS Device, Alcatel IP Phone, Wireless AP).
Host Name - CPPM endpoint profiling information on the Host Name.
Sponsor Name - CPPM guest information on the sponsor.
Visitor Name - CPPM guest information on the visitor's name.
Visitor Company - CPPM Guest information on the visitor's company.
Expires At - CPPM guest information on the date when authorization will end.
Cert Valid From - CPPM onboarding information of the date the certificate was issued.
Cert Valid To - CPPM onboarding information of the date the certificate will expire.
MAC Vendor - The manufacturer of the network equipment based on the Organization Unique Identifier (OUI).
ClearPass Time Stamp - The time of the last authentication activity recorded in ClearPass

Locate on Map

If the device you are searching for is a switch and not an end station, a notification will appear and you can click on the Locate on Map button to launch the Topology application and display a regional map in the Physical Network that contains the selected device. The device is automatically selected and centered in the map display.