Alcatel-Lucent OmniVista Cirrus

Network Management as a Service

Scheduled Upgrades

The Inventory Scheduled Upgrade Screen is used to schedule automatic upgrades for your network devices. The Scheduled Upgrade Feature enables you to schedule automatic upgrades to specific network devices during specific time windows (e.g., non-business hours) to ensure minimal network disruption. You can create, edit, and delete scheduled upgrades. Configured scheduled upgrades are displayed in the Scheduled Upgrades List and you can enable/disabled scheduled upgrades at any time.

Note that scheduled upgrades can also be configured on the Device Catalog Screen (Inventory - Device Catalog) by selecting a device(s) in the Device Catalog and clicking on the "Set Software Version" button to bring up the Schedule Software Upgrade Wizard.

Important Note: It is recommended that you schedule upgrades on devices so that they do not adversely affect network performance. For example, stagger upgrades of different devices in different time windows during non-busy hours.

Creating a Scheduled Upgrade

Click on the Add icon, complete the fields as described below, then click on the Create button. When creating a scheduled upgrade, you define the schedule, the devices, and the software version to be used for the upgrade.

  • Schedule Name - User-configured name for the scheduled upgrade.
  • Scheduler Setting - Set the time to begin the upgrade and the time window for the upgrade as described below. Upgrades are initiated when a device "calls home" during the configured schedule.
    • Start At - Select the time when you want to begin the upgrade (e.g., 12:00 AM).
    • Time Window - The time window for upgrading the devices in the schedule. If a device in the schedule has not been updated when the time window expires, it will not be upgraded for during that scheduled upgrade, but will be upgraded during the next recurrence. Those devices that have already been upgraded will be skipped.
    • Recurrence Pattern - Select the interval for a recurring upgrade. Creating a recurring upgrade ensures that all devices included in the scheduled upgrade will be upgraded. If all devices included in the upgrade schedule are not upgraded during the configured time window, the remaining devices will be automatically upgraded during the next recurrence. Those devices that have already been upgraded will be skipped.
      • Daily - Upgrade will occur on the schedule day at the configured "Start At" time. By default, the upgrade will occur every day ("Every 1 Day"). You can customize it by clicking on the "Every 1 Day" field and entering a number (Range = 1 - 30 days). For example, you could configure a Daily Upgrade to occur every 2 days if you want it to occur every other day.
      • Weekly - Upgrade will occur once a week on the selected day at the configured "Start At" time. Select the day of the week on which you want the upgrade to occur. The upgrade will occur every week on that day at the configured "Start At" time. You can select more than one day to perform weekly upgrades on multiple days of the week.
      • Monthly - Upgrade will occur monthly on the configured day at the configured "Start At" time. Select the first radio button to schedule the upgrade for a specific day of the month, and for a specific number of months. By default, the upgrade will occur on the first day of every month ("Day 1 of every 1 Month"). However, you can customize it. For example, you could schedule the upgrade for the 15th day every other month ("Day 15 of every 2 Months").
      • Every Weekday - Upgrade will occur every weekday at the configured "Start At" time.
    • Range of Recurrence - Select the start and end date, if applicable, for the scheduled upgrade.
      • Start Date - Enter the start date for the scheduled upgrade. The scheduled upgrade will begin on that date at the configured "Start At" time.
      • End Date - Select "End by" to enter an end date for the upgrade. Select "No end date" to continue the upgrade indefinitely.
  • Devices Selection - Click on the Change Selection button to bring up the Devices List to select specific devices for upgrade. A device (switch or AP) can only be in one schedule. If a switch in a Virtual Chassis is added to a schedule, all of the switches in that VC are included.
  • Set Software Version
    • Set Same Software Version for All Devices (same models only) - Select an upgrade software version from the drop-down list to upgrade all selected devices to that software version. If you select multiple devices, the devices must use the same base software. If you select devices that use different software (e.g., OAW-AP1221 and OS6450), "Do Not Upgrade" will be your only option. Select the "Set Different Software Version for Each Device" option.
    • Set Different Software Version for Each Device - When you select this option, all selected devices will appear. Under the "Desired Software Version" column, select the upgrade software version for each device. When you select this option, all selected devices will appear. Under the "Desired Software Version" column, select the upgrade software version for each device. Under the "Ready for Upgrade" column, select one of the following:
      • Unknown (Default) - When the device calls home, OmniVista determines if it is an 8.x Device running AOS 8.6R2 and lower that is part of a VC of 2 or more. Those devices are flagged to prevent the upgrade until the steps detailed in the field notes (i) are completed. Once those steps are completed, you can edit the device and set the field to "Yes". If OmniVista determines that the device is not an 8.x Device running AOS 8.6R2 and lower that is part of a VC of 2 or more, the selected software version will be downloaded when the device calls home. It is recommended that you set the device to "Unknown".
      • Yes - The device will download the selected software version when it calls home.
      • No - The device will not download the selected software version when it calls home.
  • Review - Review the devices and schedule that you have configured.

Editing a Scheduled Upgrade

Select a schedule upgrade in the Scheduled Upgrade List, click on the Edit icon, edit the fields as described above, then click on the Apply button.

Deleting a Scheduled Upgrade

Select a schedule upgrade in the Scheduled Upgrade List, click on the Delete icon, then click OK at the Confirmation Prompt.

Scheduled Upgrade List

  • The Scheduled Upgrade List provides information on all scheduled upgrades. You can also select an upgrade in the list and click on the Enable or Disable buttons to enable/disable a scheduled upgrade.

    • Schedule Name - User-configured name for the scheduled upgrade.
    • Start Time - The time the upgrade is schedule to start.
    • Duration - The time window for upgrading the devices in the schedule.
    • Status - The status of the schedule upgrade.
      • Scheduled - The upgrade is scheduled to occur in the future. Note that if some of the devices in a Scheduled Upgrade were not upgraded during the configured time window, the status will change from "Upgrading" back to "Scheduled" until the next recurrence of the upgrade.
      • Upgrading - The upgrade is taking place within the configure time window.
      • Disabled - The scheduled upgrade has been disabled.
    • Devices List -The devices being upgraded. Click on the devices in the column to view a full list of devices, and additional information on each device, including the upgrade status of each device.
    • Create Date - The date the upgrade schedule was created.
    • Last Updated Date - The date and time the scheduled upgrade took place.
    • Results - The result of the upgrade. You can also click on the View icon to the right of the result to view logs for the schedule upgrade.
      • Scheduled Was Scheduled - The scheduled upgrade has been created and devices will update at the scheduled time.
      • "X" Number of Upgrades So Far - The number of devices ("X") that have been upgraded so far during the scheduled upgrade. Once all devices are upgraded successfully, the status will change to "Schedule Was Disabled".
      • Schedule Has No Device - The schedule upgrade has been created, but contains no devices.
      • Schedule Was Disabled - The scheduled upgrade is currently disabled.

FAQs/Troubleshooting

Problem

  • Resolution

The image I want to use is not displayed in the "Desired Software" drop-down menu.

  • All officially supported image versions should be offered. The list of software versions offered should be same as those offered in Device Catalog. If the image version you are looking for has been released and is not available, log a support request with ALE Customer Support.

Some devices in the scheduled upgrade were not upgraded.

  • The configured time window ran out before all of the devices were upgraded. The devices will be upgraded on the recurrence.
  • If a device is already running the desired software version. it will not be upgraded. Assume that the device was manually upgraded from the CLI after the schedule was created.
  • If a device is "unsaved" the device will not be upgraded. It will be skipped.
  • OmniVista was not able to connect to the device because it did not have the correct credentials.

How can I monitor the progress of the upgrade? Are there logs available?

  • You can view a log for a scheduled upgrade by clicking on the upgrade in the Scheduled Upgrade List to bring up upgrade details. Click on the "View" icon next to the "Results" field to display the log.
  • Logs can be viewed in the Scheduler Application (Administration Control Panel - Scheduler - Scheduler History). Locate the upgrade job in the Scheduler History List and click on it to view the log.

Will devices automatically reboot as part of the upgrade process?

  • Yes.

If a device is running a higher version than the version set in the schedule, will it be skipped or downgraded when the scheduled upgrade occurs?

  • The device will be downgraded. A message will inform the user that the device will be downgraded.